[otrs] Best Linux to run on

Mon May 7 10:13:25 GMT 2007

Responsetime of SysConfig is a known issue and is promised to be much
better responding in the upcoming version 2.2

-----Oorspronkelijk bericht-----
Van: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] Namens Dave
Wojciechowski
Verzonden: zondag 6 mei 2007 21:03
Aan: User questions and discussions about OTRS.org
Onderwerp: RE: [otrs] Best Linux to run on

Oh yea 

-----Original Message-----
From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
Maurice James Ny
Sent: Sunday, May 06, 2007 12:11 PM
To: 'User questions and discussions about OTRS.org'
Subject: RE: [otrs] Best Linux to run on

Do your SysConfig queries take a long time as well?

-----Original Message-----
From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
Dave Wojciechowski
Sent: Saturday, May 05, 2007 8:17 PM
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] Best Linux to run on

Mine is external I think van Beugen is too

-----Original Message-----
From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
Maurice James Ny
Sent: Saturday, May 05, 2007 6:54 PM
To: 'User questions and discussions about OTRS.org'
Subject: RE: [otrs] Best Linux to run on

My DB is on board

-----Original Message-----
From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
Dave Wojciechowski
Sent: Sunday, April 29, 2007 6:08 PM
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] Best Linux to run on

Is your db on board or external? 

-----Original Message-----
From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
Maurice James Ny
Sent: Sunday, April 29, 2007 10:51 AM
To: 'User questions and discussions about OTRS.org'
Subject: RE: [otrs] Best Linux to run on

For me
Loading search page 2.11 sec
Search all tickets < 2.00 sec
Search all tickets last 3 days in a queue < 2.00 sec Search a ticket on
ticket number 1.5 sec Login 1.98 sec Logout .703 sec SysConfig link in
the admin area 11.53 sec!!! **what's up with that?** Search for the term
acl in the SysConfig area 14.563 sec!!!

On another note I would like to find out how to reject emails that do
not have ticket numbers. Anyone know?

-----Original Message-----
From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
Peter van Beugen
Sent: Saturday, April 28, 2007 2:29 PM
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] Best Linux to run on

Loading the search page: 2-3 secs
Searching "all tickets" last 3 days in a queue: 6 secs Searching a
ticket on ticketnumber: 2 secs

-----Oorspronkelijk bericht-----
Van: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] Namens Dave
Wojciechowski
Verzonden: zaterdag 28 april 2007 18:53
Aan: User questions and discussions about OTRS.org
Onderwerp: RE: [otrs] Best Linux to run on

What is your page load time for say search, just clicking search, how
many seconds. 

-----Original Message-----
From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
Peter van Beugen
Sent: Saturday, April 28, 2007 6:34 AM
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] Best Linux to run on

I run several OTRS servers on "old" Compaq PC hardware and in runs very
very well:
Fedora Core 5 and FC6
Compaq PC, P3, 800 mhz, 512mb, 20Gb HD

MySQL is running on a separate dedicated MySQL server (also FC5, RAID5,
1Gh, 512 mb, 136 Gb SCSI) for two of my OTRS servers (but also many
other applications)

One of the OTRS servers has daily about 15-20 users all day workhours
MySQL database for that server is 4+ Gb

-----Oorspronkelijk bericht-----
Van: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] Namens Dave
Wojciechowski
Verzonden: zaterdag 28 april 2007 0:13
Aan: User questions and discussions about OTRS.org
Onderwerp: RE: [otrs] Best Linux to run on

On a lot of the functions (requests in otrs from users via the web site)
apache is hammered @ 50% on a p4 1.7 

-----Original Message-----
From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
Dave Wojciechowski
Sent: Friday, April 27, 2007 5:55 PM
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] Best Linux to run on

Well the reason I ask is that I'm running on centos 4.4 and I just feel
that it should run better, I was wondering if anyone found that it ran
better on cert. platforms?

-----Original Message-----
From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
Chris Fischer
Sent: Friday, April 27, 2007 5:52 PM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Best Linux to run on

Dave Wojciechowski wrote:
> Everyone that has worked w/ OTRS what is the best platform to run OTRS

> on on the linux side?

The one you prefer to use. Personally, I run Debian on all my servers
and OTRS runs just fine on Debian.

Chris
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