[otrs] Re: Best Linux to run on

Shawn Beasley shawn.beasley at dlh.de
Mon May 7 11:33:03 GMT 2007


Peter van Beugen schrieb:
> Responsetime of SysConfig is a known issue and is promised to be much
> better responding in the upcoming version 2.2
> 
> -----Oorspronkelijk bericht-----
> Van: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] Namens Dave
> Wojciechowski
> Verzonden: zondag 6 mei 2007 21:03
> Aan: User questions and discussions about OTRS.org
> Onderwerp: RE: [otrs] Best Linux to run on
> 
> Oh yea 
> 
> -----Original Message-----
> From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
> Maurice James Ny
> Sent: Sunday, May 06, 2007 12:11 PM
> To: 'User questions and discussions about OTRS.org'
> Subject: RE: [otrs] Best Linux to run on
> 
> Do your SysConfig queries take a long time as well?
> 
> -----Original Message-----
> From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
> Dave Wojciechowski
> Sent: Saturday, May 05, 2007 8:17 PM
> To: User questions and discussions about OTRS.org
> Subject: RE: [otrs] Best Linux to run on
> 
> Mine is external I think van Beugen is too
> 
> -----Original Message-----
> From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
> Maurice James Ny
> Sent: Saturday, May 05, 2007 6:54 PM
> To: 'User questions and discussions about OTRS.org'
> Subject: RE: [otrs] Best Linux to run on
> 
> My DB is on board
> 
> -----Original Message-----
> From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
> Dave Wojciechowski
> Sent: Sunday, April 29, 2007 6:08 PM
> To: User questions and discussions about OTRS.org
> Subject: RE: [otrs] Best Linux to run on
> 
> Is your db on board or external? 
> 
> -----Original Message-----
> From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
> Maurice James Ny
> Sent: Sunday, April 29, 2007 10:51 AM
> To: 'User questions and discussions about OTRS.org'
> Subject: RE: [otrs] Best Linux to run on
> 
> For me
> Loading search page 2.11 sec
> Search all tickets < 2.00 sec
> Search all tickets last 3 days in a queue < 2.00 sec Search a ticket on
> ticket number 1.5 sec Login 1.98 sec Logout .703 sec SysConfig link in
> the admin area 11.53 sec!!! **what's up with that?** Search for the term
> acl in the SysConfig area 14.563 sec!!!
> 
> On another note I would like to find out how to reject emails that do
> not have ticket numbers. Anyone know?
> 
> -----Original Message-----
> From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
> Peter van Beugen
> Sent: Saturday, April 28, 2007 2:29 PM
> To: User questions and discussions about OTRS.org
> Subject: RE: [otrs] Best Linux to run on
> 
> Loading the search page: 2-3 secs
> Searching "all tickets" last 3 days in a queue: 6 secs Searching a
> ticket on ticketnumber: 2 secs
> 
> 
> 
> -----Oorspronkelijk bericht-----
> Van: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] Namens Dave
> Wojciechowski
> Verzonden: zaterdag 28 april 2007 18:53
> Aan: User questions and discussions about OTRS.org
> Onderwerp: RE: [otrs] Best Linux to run on
> 
> What is your page load time for say search, just clicking search, how
> many seconds. 
> 
> -----Original Message-----
> From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
> Peter van Beugen
> Sent: Saturday, April 28, 2007 6:34 AM
> To: User questions and discussions about OTRS.org
> Subject: RE: [otrs] Best Linux to run on
> 
> I run several OTRS servers on "old" Compaq PC hardware and in runs very
> very well:
> Fedora Core 5 and FC6
> Compaq PC, P3, 800 mhz, 512mb, 20Gb HD
> 
> MySQL is running on a separate dedicated MySQL server (also FC5, RAID5,
> 1Gh, 512 mb, 136 Gb SCSI) for two of my OTRS servers (but also many
> other applications)
> 
> One of the OTRS servers has daily about 15-20 users all day workhours
> MySQL database for that server is 4+ Gb
> 
> 
> 
> 
> 
> -----Oorspronkelijk bericht-----
> Van: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] Namens Dave
> Wojciechowski
> Verzonden: zaterdag 28 april 2007 0:13
> Aan: User questions and discussions about OTRS.org
> Onderwerp: RE: [otrs] Best Linux to run on
> 
> On a lot of the functions (requests in otrs from users via the web site)
> apache is hammered @ 50% on a p4 1.7 
> 
> -----Original Message-----
> From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
> Dave Wojciechowski
> Sent: Friday, April 27, 2007 5:55 PM
> To: User questions and discussions about OTRS.org
> Subject: RE: [otrs] Best Linux to run on
> 
> Well the reason I ask is that I'm running on centos 4.4 and I just feel
> that it should run better, I was wondering if anyone found that it ran
> better on cert. platforms?
> 
> -----Original Message-----
> From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
> Chris Fischer
> Sent: Friday, April 27, 2007 5:52 PM
> To: User questions and discussions about OTRS.org
> Subject: Re: [otrs] Best Linux to run on
> 
> Dave Wojciechowski wrote:
>> Everyone that has worked w/ OTRS what is the best platform to run OTRS
> 
>> on on the linux side?
> 
> The one you prefer to use. Personally, I run Debian on all my servers
> and OTRS runs just fine on Debian.
> 
> Chris
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Just a short quetion....How many tickets do you all handle per day that 
this has become an issue for you all?

Shawn



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