[otrs] Re: Client ID and Access to tickets

[Matas Labasauskas]

Hello,

do any option exists? o there is no possibility to do as mentioned bellow?

thank you

Matas

On 03/05/07, Matas Labasauskas <matas.lab at gmail.com> wrote:
>
> Hello,
>
> I'm using Company tickets button and it's working perfectly.
>
> How may i let for one user see all company tickets composed by his
> colleagues, but at the same time provide no access for colleagues to see his
> tickets?
>
> I tried to leave all of customer ID's which needs to be seen in
> CustomersIDs field of this user, which must have full access to all
> tickets and delete it's ID from every colleagues CustomersIDs fields. After
> this nobody could see any tickets, "Company tickets" doesnt work.
> thanks a lot
> --
> Matas
>



-- 
Matas Labasauskas
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