[otrs] STATS Basic Report Help

Frank Wakelin fwakelin at cbvcollections.com
Tue May 8 15:30:56 GMT 2007


I'm trying to generate what would seem to me to be a very basic report.
I want to see new tickets created per day for a given time period.  I
can't seem to run the report however unless the time interval is set to
"1 month".  If I change the interval to 1 day, I receive "reporting time
interval is to small...".  Any ideas?

Here are the specs:
 
Format: graph-bars 
Graphsize: 800x600 
Sum rows: Yes 
Sum columns: Yes 
Cache: Yes 
Valid: valid 
 
X-axis:
 Create Time:  
  Scale:  1 day(s)
  Between : 01/01/2007 00:00:00 to 01/31/2007 23:59:59  
 
Value Series 
 Queue: 
  Teir 1
  Teir 2

Restrictions 
 No element selected.  
 





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