[otrs] RSS Feed

[Torsten Thau]

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Dehnert James Sr schrieb:
> Has anyone ever looked at an RSS feed of cases from OTRS?  I'd love to
> be able to monitor some/all queues via RSS.  Better still would be a
> priority threshold, so I can see Critical cases from queue 1-3, and
> Normal cases on queues 4-6, etc.

Hi James,

there has been a discussion on otrs-dev about this, maybe that's of
interest for you:

http://www.mail-archive.com/dev@otrs.org/msg01502.html


regards, Torsten Thau

- --
Torsten Thau, Dipl. Inform.
c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz
phone: +49 371 5347 623
cell: +49 176 66 680 680
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http://www.cape-it.de
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