[otrs] Re: Notifications
Shawn Beasley
shawn.beasley at dlh.de
Wed May 9 16:37:07 GMT 2007
Petar Kazakov schrieb:
> Hi guys,
>
> Did someone tried to make those 4 types of notifications (New ticket,
> Follow up, ticket lock timeout and Moved ticket) per each queue.
>
> Not just for all queues together or just those selected as “My Queues”,
> but really for each individual queue.
>
> Or is there such feature for next versions of the OTRS?
>
>
>
>
>
> Thanks in advance,
>
> Peter
>
>
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Sorry,
I did not really get the point of the question, can you reform your qestion?
Do you mean the System wide notifications on the Agents?
--Shawn
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