[otrs] Re: Notifications

Shawn Beasley shawn.beasley at dlh.de
Wed May 9 16:37:07 GMT 2007


Petar Kazakov schrieb:
> Hi guys,
> 
> Did someone tried to make those 4 types of notifications (New ticket, 
> Follow up, ticket lock timeout and Moved ticket) per each queue.
> 
> Not just for all queues together or just those selected as “My Queues”, 
> but really for each individual queue.
> 
> Or is there such feature for next versions of the OTRS?
> 
>  
> 
>  
> 
> Thanks in advance,
> 
> Peter
> 
> 
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Sorry,

I did not really get the point of the question, can you reform your qestion?

Do you mean the System wide notifications on the Agents?

--Shawn



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