[otrs] Performance of web interface?
Mike Dent
mcdent at gmail.com
Thu May 10 08:50:48 GMT 2007
Hi,
Since installing OTRS recently I've noticed the speed of the web
interface has been
a touch on the slow side.
There seems just under a 4 second delay after clicking a button/link
in OTRS before
the page is loaded.
The box I am running it on is a VIA EPIA 600Mhz with 512mb
of ram. Not the most snappy box but it runs RT 3.6 fast, SugarCRM is faster
then OTRS.
OS is Ubuntu 6.10 and OTRS 2.1.7 .
The httpd error log contains these two entries each time a link is
clicked in otrs:-
[Thu May 10 08:49:44 2007] [error] [client 192.168.1.27] [Thu May 10
08:49:44 2007] index.pl: DBI::db=HASH(0x888ad68)->disconnect
invalidates 1 active statement handle (either destroy statement
handles or call finish on them before disconnecting) at
/opt/otrs/bin/cgi-bin/../../Kernel/System/DB.pm line 223., referer:
http://test.ceders.local/otrs/index.pl?
[Thu May 10 08:49:44 2007] [error] [client 192.168.1.27] File does not
exist: /var/www/favicon.ico
Thanks
Mike
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