[otrs] Time interval in Stats doesn't work

Myles Musser jadon.rose at gmail.com
Thu May 10 12:40:30 GMT 2007


Hi everyone,

I have a problem with the stats I'm trying to run with OTRS 2.1.4. I've 
got the X-axis value set to create time, and I want to run a day-by-day 
ticket analysis of tickets in a given queue. I've set the scale to allow 
me either Months or Days, and I've deselected the "Fixed" field in on 
these fields to allow me to choose which date range I'd like. However, 
no matter what date range I choose when running my stats, it always 
chooses the maximum allowable period instead of what I've selected. Any 
thoughts on why this is happening?
-- 

~ Jadon Rose

"/Experience a writer's heart"/

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