[otrs] Another newbie question (blamy!)

[Nils Breunese (Lemonbit Internet)]

Filippo Fiorani wrote:

> I've installed OTRS 2.04 with a few modules missing, see list below:
> 
> Net::LDAP ... not installed! (for directory authentication - not required)
> GD ... not installed! (for stats - not required)
> GD::Text ... not installed! (for stats - not required)
> GD::Graph ... not installed! (for stats - not required)
> GD::Graph::lines ... not installed! (for stats - not required)
> GD::Text::Align ... not installed! (for stats - not required)
> XML::Parser ... not installed! (required for strong xml use - not
> required!)
> 
> But now I need to install missing modules.
> PackageManager won't work, because of the XML::Parser missing, I think.
> How can I do that?

Documentation:
<http://doc.otrs.org/2.1/en/html/x325.html#installation-of-needed-perl-modules>

The package manager mentioned there is not the OTRS package manager,
it's your OS package manager. What distribution are you running?
Alternatively you can install from CPAN as described in the docs.

Also note that 2.1.7 is the latest version (and 2.2 is around the corner).

Nils Breunese.

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