[otrs] No $ENV{REMOTE_USER}

[Andy Lubel]

are you trying to use NTLM integrated login?
 

-Andy Lubel



 

________________________________

From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
david.zeissler at gutmann.at
Sent: Thursday, May 10, 2007 11:04 AM
To: otrs at otrs.org
Subject: [otrs] No $ENV{REMOTE_USER}



Hi List,

 

I'm try to setup OTRS using Microsoft LDAP as Backend for Customer &
Agents. For the Login I want to use Http Basic Auth.

 

By now I can login with my LDAP-User, but when I activate the following
lines

$Self->{AuthModule}=Kernel::System::Auth::HTTPBasicAuth;

$Self->{Customer::AuthModule}=Kernel::System::CustomerAuth::HTTPBasicAut
h;

 

I get the following message in the OTRS-Log:

 

[Notice][Kernel::System::Auth::HTTPBasicAuth::Auth] User: No
$ENV{REMOTE_USER} !(REMOTE_ADDR: 127.0.0.1).

 

What do I have to do so that OTRS get the current user?

 

I'm using OTRS 2.1.7 + Windows Server 2003 (Apache, mysql)

 

Greetings, david 

 

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