[otrs] Cron jobs creating error email? - GenericAgent.pl & UnlockTickets

[Mike Dent]

On 5/15/07, Christian Schoepplein <christian.schoepplein at otrs.com> wrote:
> Hi,
>
> On Thu, May 10, 2007 at 11:52:52AM +0100, Mike Dent wrote:
> >Hi, since I installed the cron jobs for user OTRS, I am now getting
> >several emails
> >with an error in them.
> >
> >the error is:-
> >
> >DBI::db=HASH(0x871f038)->disconnect invalidates 1 active statement
> >handle (either destroy statement handles or call finish on them before
> >disconnecting) at /opt/otrs/Kernel/System/DB.pm line 223, <PRODUCT>
> >line 4.
> >
> >
> >The jobs which I am seeing the error from up to now are:-
> >
> >Cron <otrs at rt3> $HOME/bin/GenericAgent.pl -c db >> /dev/null
> >
> >Cron <otrs at rt3> $HOME/bin/GenericAgent.pl >> /dev/null
> >
> >Cron <otrs at rt3> $HOME/bin/UnlockTickets.pl --timeout >> /dev/null
> >
> >
> >OTRS 2.1.7, CGI and Ubuntu 6.10.
> >
> >Are these anything to worry about?
>
> No, you don't have to worry on them. However, the problem is reported in
> our bugtracking system on
>
>     http://bugs.otrs.org
>

Great, thanks. I commented out the MAILTO line in the crontab file for
now so at least
they do not get sent anymore, a temporary fix until you manage to get
to that one :)

Mike