[otrs] close ticket without body

[Maurice James Ny]

It's best to have the script check the body for text. The more information
that you put into a trouble ticket, the more useful your system will become.
I encourage my agents to fill in as much information as possible.


I'm sorry I don't fully understand question b



-----Original Message-----
From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
sc2 at gmx.at
Sent: Thursday, May 17, 2007 8:40 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] close ticket without body

Thanks, i hope they will change it , often its need to be close a ticket 
without a content (and type in a space)

b.) When i setup a pop3 Account, he does not check automatically for new 
inboxes (via Interface) any idea why?
then i did too
try PosterMasterpop3.pl with -u -p and -s it work.
when i try it over crontab (without options) it doesnt works.

thx for all help
bye 

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