[otrs] close ticket without body

[Torsten Thau]

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sc2 at gmx.at schrieb:
> hello
> is it possible to close a ticket without body (so to turn of the warning)?


...you can hide the note field (SysConfig
Ticket::Frontend::AgentTicketClose###Note) or set a default note text
(whitespaces or some 'real' text) (SysConfig
Ticket::Frontend::AgentTicketClose###Body).


regards, Torsten Thau

- --
Torsten Thau, Dipl. Inform.
c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz
phone: +49 371 5347 623
cell: +49 176 66 680 680
pgp-key: 0x292F987D
fax: +49 371 5347 625
http://www.cape-it.de
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