[otrs] Selecting the Queues a user can see (New user question)

Marcus Dennis MDennis at depaulindustries.com
Mon May 21 11:56:15 GMT 2007


You want the CustomerGroupSupport option under Framework -> Frontend::Customer. That will allow you to specify what groups the Customer User has rw and/or ro access to.

-----Original Message-----
From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of tarallo at ort.edu.uy
Sent: Monday, May 21, 2007 11:23 AM
To: otrs at otrs.org
Subject: [otrs] Selecting the Queues a user can see (New user question)

I fixed the troubles in my OTRS installation.

Now, I'm trying to restrict the queues a customer can see. When a customer
logs into I just want him to see the queues that are relevant for his or
him.  Can I achieve this?

Thanks for your help.

Andres
-- 
A/P Andrés Tarallo

_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/


More information about the otrs mailing list