[otrs] Selecting the Queues a user can see (New user question)
Marcus Dennis
MDennis at depaulindustries.com
Mon May 21 11:56:15 GMT 2007
You want the CustomerGroupSupport option under Framework -> Frontend::Customer. That will allow you to specify what groups the Customer User has rw and/or ro access to.
-----Original Message-----
From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of tarallo at ort.edu.uy
Sent: Monday, May 21, 2007 11:23 AM
To: otrs at otrs.org
Subject: [otrs] Selecting the Queues a user can see (New user question)
I fixed the troubles in my OTRS installation.
Now, I'm trying to restrict the queues a customer can see. When a customer
logs into I just want him to see the queues that are relevant for his or
him. Can I achieve this?
Thanks for your help.
Andres
--
A/P Andrés Tarallo
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