[otrs] Live chat on OTRS

[Peter van Beugen]

I would love it !

Peter van Beugen

-----Oorspronkelijk bericht-----
Van: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] Namens Gary
Smith
Verzonden: maandag 21 mei 2007 19:19
Aan: otrs at otrs.org
Onderwerp: [otrs] Live chat on OTRS

Hi OTRS,

I am an OTRS user for many years and its absolutely rock solid and a
very powerful tool.

Has anyone suggested integrating a Live Chat application into this and
using the database back end to create tickets based on chat sessions. We
use MSN for this just now and have to copy and paste the sessions into
otrs to create a log.

I would use it and dump MSN to keep all tickets in 1 place.

Thanks

Gary


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