[otrs] Error when closing tickets

[Michael Bush]

Maurice:

Were you able to resolve this error?  I am experiencing the same error 
now running OTRS 2.1.7.  It seems to come and go at random.

Michael Bush


----------
Software error:

Unknown encoding '' at ../..//Kernel/System/Email.pm line 255
----------


Maurice James Ny wrote:
> I'm using the default character set 8859-1 running OTRS 2.1.7 on Red Hat EL4
> 
> 
> 
> This is out of my Apache log
> 
> [Thu May 10 13:49:57 2007] [error] [Thu May 10 13:49:57 2007] -e: Unknown
> encoding '' at /opt/otrs//Kernel/System/Email.pm line 255\n 
> 
> 
> 
> 
> -----Original Message-----
> From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of Nils
> Breunese (Lemonbit Internet)
> Sent: Friday, May 11, 2007 4:36 AM
> To: User questions and discussions about OTRS.org
> Subject: Re: [otrs] Error when closing tickets
> 
> Maurice James Ny wrote:
> 
>> I get this error when ever I close tickets. The tickets end up being
>> closed, but in a locked status. Does anyone have any ideas on why this
>> is happening?
>>
>>   *Software error:*
>>
>> Unknown encoding '' at /opt/otrs//Kernel/System/Email.pm line 255
>>
>> For help, please send mail to the webmaster (root at localhost
>> <mailto:root at localhost>), giving this error message and the time and
>> date of the error.
> 
> What version of OTRS are you running? What charset are you using?
> 
> Nils Breunese.
> 
> 
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