[otrs] Re: Changing the mail address of the notifications

[Shawn Beasley]

tarallo at ort.edu.uy schrieb:
> Tobias.
> 
> I did what you suggested, but nothing happened. Any idea
>> Hi,
>>
>>> All my notifications came from: otrs at localhost.ort.edu.uy, and I don't
>>> find where i can change it.
>> Try
>>
>>     $Self->{NotificationSenderName} = 'my notification service';
>>     $Self->{NotificationSenderEmail} = 'my-mail at my-domain.com';
>>
>> These are entries in Kernel/Config.pm.
>>
>> HTH,
>>  Tobias
>>
>> --
>> Tobias Lütticke
>> Systems Architecture
>> inovex GmbH
>>
>> Pforzheim (Head Office)
>> Karlsruher Strasse 71
>> D-75179 Pforzheim
>> Tel.: +49 (0)72 31 / 31 91 - 84
>> Fax: +49 (0)72 31 / 31 91 - 91
>> mailto:t.luetticke at inovex.de
>> http://www.inovex.de
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>>
> 
> 

Your header may be overridden by your postfix wrapper. I had the problem 
that a spam filter was killing my messages becuase the postfix was using 
a blank wrapper to send the email on the exchange server.

--Shawn