[otrs] Company tickets

[Nils Breunese (Lemonbit)]

Carlos Oyarzabal wrote:

> Are company tickets grouped by domain (userX at DOMAIN.COM) ?
> Can any customer user with the same domain acces to all company  
> tickets?

No, OTRS doesn't look at the domain. Use the same CustomerID for all  
users from a specific company.

Nils Breunese.


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