[otrs] Add view to specific queue for specific customer in customer interface

[Guillaume Rehm]

Hi list,

I want to add a link in customer navigation bar (in customer interface) 
that allow customer (for a specific group) to manage tickets (for a 
specific queue).
I use System Configuration, Ticket -> 
Frontend::Customer::ModuleRegistration and 
CustomerFrontend::Module###CustomerTicketOverView: to add a new link in 
the navigation bar.
But, I don't have to good URL to view only tickets from the specific queue.

Have you any idea ?

Is it the good way to do that ?

Thanks in advance and Best Regards,

-- 
Guillaume REHM
Centre de Ressources Informatiques

Bibliothèque Nationale et Universitaire de Strasbourg
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mail: guillaume.rehm at bnu.fr
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