[otrs] Duplicate replies send to customers

[Gabriele D'Andrea]

When sending mail replies from the agent web interface, it happens that customers receive duplicate mails.
In practice, when an agent sends a reply from the web interface, in the To field the following address is displayed:

"mail\*customer\.com" <mail*customer.com>

then the reply is sent twice
(* stands for @)

If I correct the the entry in the To field in:

mail*customer.com

then teh reply is correctly sent once.

Any idea about the reason for such a weird behaviour?

-- 
Gabriele D'Andrea
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