[otrs] clear a whole queue

[Laurent Minost]

Hi,

You should give a try to Generic Agent : 
http://doc.otrs.org/2.2/en/html/x1149.html

which should in your case be the right tool to mass move/delete ... some 
tickets in specific queue and/or others criterias.

Best regards,

Laurent MINOST

B Z a écrit :
> Hello,
> 
> I apologize in advance if my question seems to simple for the list - 
> however i could not find the documentation to answer it on the web.
> 
> Without the details of how I got to this point, suffice to say I have a 
> bunch of junk tickets in the Raw Queue and I'm trying to clear them all 
> out (without clicking every single little checkbox, and i don't see a 
> mass select).
> 
> Can anyone please point me in the right direction?
> 
> Thank you! I look forward to using OTRS and helping others as my 
> knowledge about the product grows.
> 
> - Brian
> 
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