[otrs] LDAP and win32 OTRS

Bart Verstricht B.Verstricht at interdio.be
Fri Nov 2 22:17:27 GMT 2007


I have done some sutorial on this one:
 
http://trinityhome.org/Home/index.php?wpid=95&front_id=18
 
Regards,
 
Bart

________________________________

Van: otrs-bounces at otrs.org namens Andy Lubel
Verzonden: vr 2/11/2007 20:55
Aan: User questions and discussions about OTRS.org
Onderwerp: Re: [otrs] LDAP and win32 OTRS


Once you have the requisites installed for making OTRS function, the editing of the Config.pm is not OS specific.  Follow the OTRS doc on LDAP and search the mailing list for examples.

http://doc.otrs.org/2.2/en/html/x1572.html#customer-backend-ldap -
The above annoys me.  OTRS never updated the 1.3 docs for agent backends and specific hints for AD, which im sure is your LDAP backend.

Check this one too:
http://doc.otrs.org/1.3/en/html/ldap-integration.html

Sorry, no easy button!

-Andy


On 11/2/07 12:51 PM, "Ryan Stahl" <rstahl at truecos.com> wrote:



	Iam having a hard time getting LDAP to authenticate customers. Not sure if Iam modifying the correct files or not. Could someone please help me out? It seems all the documentation is getting stuff to work on linux.
	 
	
	 
	Ryan S. Stahl
	True Oil llc.
	IT Technician
	MCSA
	 
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