[otrs] Assigning customers to companies via ldap

[Rico Barth]

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Hi Greg,

you may use attribut "company" and link it to customerid. In 
Kernel/Config.pm you need to set

         CustomerKey => 'sAMAccountName'
         CustomerID => 'company'

Don't forget to add company to CustomerUserSearchFields-Array.

Regards and HTH,

Rico


On Wed, 31 Oct 2007, Baker, Greg wrote:

> Is there any way to use ldap to assign customers to companies?  We have
> many departments and our active directory is organized according to
> these departments.  I am hoping to use this ldap organization to
> automatically assign customers to companies in otrs.  Has anyone figured
> out how to do this yet?

- -- 
Dipl.-Math. Rico Barth, Geschäftsführer/Projektleiter
c.a.p.e. IT GmbH
Annaberger Straße 240 , 09125 Chemnitz
phone/fax: +49 371 5347-621 / -625
mobile:    +49 176 66680786
mailto:    rico.barth at cape-it.de , PGP-Key: 0x874C8377
internet:  www.cape-it.de

Geschäftsführung Rico Barth, Thomas Maier
AG Chemnitz, HRB 23192
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