[otrs] Survey module : is there some manual, howto or informations somewhere about it ?

Laurent Minost lminost at denyall.com
Tue Nov 6 09:49:03 GMT 2007


Hi,

This has nothing to do with a reply to survey module informations but ...

Did you go properly through all installation steps as defined in the 
documentation on otrs.org website :

http://doc.otrs.org/2.2/en/html/c267.html

Basically, Admin login/password are defined through the installer.pl 
step as you can see on screenshots provided on the page.

Best regards,

Laurent MINOST


Cece Yaya Sudarya a écrit :
> Dear Laurent,
> 
> Yes, I am a newbie looking for ticket number for application. I decided 
> to download OTRS for Windows (since my company regulation is using Bill 
> Gates :D), but after it has been installed, I tried to login the 
> application and it said invalid/wrong user name and password :( I have 
> reinstalled for 3 times, but it has same result :(
> 
> I have tried yesterday to find any documentation for this issue, but I 
> have no got any. Is there anybody could help me?
> 
> Thank you for your attention and cooperation.
> 
> Regards,
> 
> Cece Yaya Sudarya
> 
> On 11/5/07, *Laurent Minost* <lminost at denyall.com 
> <mailto:lminost at denyall.com>> wrote:
> 
>     Hi,
> 
>     I think all is in the subject :)
>     How do we use this module please ? I have it installed on my OTRS 2.2.3
>     but don't know how to clearly and precisely use it. It could be useful
>     but searching otrs.org/mailing <http://otrs.org/mailing> list
>     archives and Google did not lead me
>     to any clear documentations, howto or informations about it :(
>     So if someone use it or if any OTRS dev could paste us a little how-to
>     here or do a FAQ article, I think it will help a few people by now and
>     in the future.
> 
>     Thanks by advance. Best regards,
> 
>     Laurent MINOST
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> 
> 
> 
> -- 
> 



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