[otrs] Attachments are broken after downloads

Forums forums at grupocash.com.mx
Tue Nov 6 20:41:15 GMT 2007


Hi Sandor
Did you set up the maximal size of uploaded files?
Sysconfig => Framework => Core::Web => WebMaxFileUpload

Carlos, 

-----Mensaje original-----
De: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] En nombre de Sándor
Fehér
Enviado el: Martes, 06 de Noviembre de 2007 09:53 a.m.
Para: User questions and discussions about OTRS.org
Asunto: [otrs] Attachments are broken after downloads

Hi,

I have an urgent issue. It's unable to download attachments bigger than
3 Mb.
If I click on the attachment link ie show the download size as 3 Mb and
downloads this as a 3 Mb instead of the original size.
TicketZoom shows it's size correctly. Due to this problem I unable to access
some important files.
ArticleStorage backend is DB. DB is Oracle 10g. In article_attachments table
show also the correct size in content_size column.
Thanks a lot.

Regards., Sandor

--
Üdvözlettel/Kind Regards, Fehér Sándor


...Fehér Sándor...            ---    ....Sandor Feher.... 
 fejlesztési vezető           ---     development manager
 Blue System Kft.             ---      Blue System Ltd.

        mailto:sfeher at bluesystem.hu  http://www.bluesystem.hu
                    [ - real men don't click - ]

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