[otrs] Attachments are broken after downloads

Sándor Fehér sfeher at bluesystem.hu
Wed Nov 7 09:27:58 GMT 2007


Forums írta:

Hi,
> Hi Sandor
> Did you set up the maximal size of uploaded files?
> Sysconfig => Framework => Core::Web => WebMaxFileUpload
>   
Yes. All of the attachments are under the default value (12Mb). But I
set it to 30Mb.
I think it's nothing has to do with my problem. See my last post.

Regards, Sandor
> Carlos, 
>
> -----Mensaje original-----
> De: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] En nombre de Sándor
> Fehér
> Enviado el: Martes, 06 de Noviembre de 2007 09:53 a.m.
> Para: User questions and discussions about OTRS.org
> Asunto: [otrs] Attachments are broken after downloads
>
> Hi,
>
> I have an urgent issue. It's unable to download attachments bigger than
> 3 Mb.
> If I click on the attachment link ie show the download size as 3 Mb and
> downloads this as a 3 Mb instead of the original size.
> TicketZoom shows it's size correctly. Due to this problem I unable to access
> some important files.
> ArticleStorage backend is DB. DB is Oracle 10g. In article_attachments table
> show also the correct size in content_size column.
> Thanks a lot.
>
> Regards., Sandor
>
> --
> Üdvözlettel/Kind Regards, Fehér Sándor
>
>
> ...Fehér Sándor...            ---    ....Sandor Feher.... 
>  fejlesztési vezető           ---     development manager
>  Blue System Kft.             ---      Blue System Ltd.
>
>         mailto:sfeher at bluesystem.hu  http://www.bluesystem.hu
>                     [ - real men don't click - ]
>
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-- 
Üdvözlettel/Kind Regards, Fehér Sándor


...Fehér Sándor...            ---    ....Sandor Feher.... 
 fejlesztési vezető           ---     development manager
 Blue System Kft.             ---      Blue System Ltd.

        mailto:sfeher at bluesystem.hu  http://www.bluesystem.hu
                    [ - real men don't click - ]



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