[otrs] Recieving Reminder Error OTRS::ITSM 2.2.2

Kurt OConnor kurt.oconnor at linnstate.edu
Wed Nov 7 11:39:55 GMT 2007


 I setup a reminder on a ticket, merged the ticket, then closed the
merged ticket.  I have never stopped recieving the reminder.  The link
to the "Ticket" at the bottom of the reminder email points to a ticket
that does not exist.  

Is this a bug thats fixed in 2.2.3?  Any ideas on how to stop the
reminder from being sent every morning?  I can make a rule in my Inbox
that sends the email to the trash, but that is not an ideal solution
obviously.



Kurt O'Connor
Linn State Technical College
kurt.oconnor at linnstate.edu
573-897-5275
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