[otrs] Installing on a shared hosted server

[Jo Rhett]

Just FYI we're using OTRS on three separate virtual shared servers no  
problem.  No modifications to the code at all to handle it, just out  
of the box installation.

You don't need to modify the apache configuration (that I can see  
anyway) and you certainly don't need mod_perl.  (and if you have high  
enough load to need mod_perl then you're going to want a dedicated  
system anyway)

On Nov 7, 2007, at 8:30 AM, Andy Lubel wrote:
> Installing OTRS without root permissions and restricted access to the
> system is heavy or even inpossible depending on the system you or your
> provider is using. We recomment to use a dedicated root server to run
> OTRS where the environment fids the needs of OTRS, web hosting
> environments very ofthen do not include the system features needed  
> to run
> OTRS properly (full access to the apache configuration, adding and  
> editing
> cron jobs, using mod_perl, e.g.).
>
> http://faq.otrs.org/otrs/public.pl? 
> Action=PublicFAQ&CategoryID=31&ItemID=235
>
>
>
> On 11/7/07 10:11 AM, "Richard Hinkamp - BeSite" <richard at besite.nl>  
> wrote:
>
>>> Not possible.
>>
>> Is possible.
>> When the server has all perl modules, you can upload OTRS and with  
>> the
>> correct config it will run. The only thing you probably need is a  
>> way to
>> install cronjobs (POP3 fetching, pendingjobs). When you have a web
>> interface for that, you should be ok.
>>
>> Richard
>> _______________________________________________
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>> Support or consulting for your OTRS system?
>> => http://www.otrs.com/
> -- 
>
>
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> Support or consulting for your OTRS system?
> => http://www.otrs.com/

-- 
Jo Rhett
senior geek

Silicon Valley Colocation
Support Phone: 408-400-0550