[otrs] Patching OTRS (LDAP Company)

[Baker, Greg]

I hate replying to my own message, but nevermind about this..  I found
the spot I had to edit (CustomerUser/LDAP.pm around line 510 or so)...
Just a simple $Value =~ s///; did what I needed..

Sorry.
Greg

-----Original Message-----
From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
Baker, Greg
Sent: Wednesday, November 14, 2007 9:50 AM
To: otrs at otrs.org
Subject: [otrs] Patching OTRS (LDAP Company)

I have a problem with my Active Directory configuration, the users'
groups only appear in their distinguishedName attribute.

I want to patch OTRS so that I can use the distinguishedName for the
CustomerID value, however I want to use a substring inside the user's
distinguishedName.  For example the DN for a user is:
CN=(name),OU=(group),DC=(...),DC=(...)

I want to grab the "OU" section from that string.

I'm wondering where I would make such a patch inside OTRS..?  I can't
seem to find where I would do this.  I know perl so really I am just
looking for the location of where this attribute gets retrieved/set.

Thanks..!
Greg
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