[otrs] Can otrs capture an incoming email and create a queue item?

[Andy Lubel]

Learn fast by reading the documentation.

1 word:  postmasterpop3

/MagicBullet


On 11/14/07 10:40 AM, "DataForce CRM" <jromano at dataforcecrm.com> wrote:

> 
> I am a newby but learn fast. the email section is confusing .how do I set up
> an the tool to capture emails? meaning our customers send an email to
> support at dataforcecrm.com   and the email causes a record in OTRS?
> 
> I control the company mailserver.

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