[otrs] Can otrs capture an incoming email and create a queue item?

[Sándor Fehér]

Andy Lubel írta:
> Learn fast by reading the documentation.
>   
LOL  :)
> 1 word:  postmasterpop3
>
> /MagicBullet
>
>
> On 11/14/07 10:40 AM, "DataForce CRM" <jromano at dataforcecrm.com> wrote:
>
>   
>> I am a newby but learn fast. the email section is confusing .how do I set up
>> an the tool to capture emails? meaning our customers send an email to
>> support at dataforcecrm.com   and the email causes a record in OTRS?
>>
>> I control the company mailserver.
>>     
>
>   

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