[otrs] Close all Tickets from a list of Customer ID's
justinjohnson at f2s.com
justinjohnson at f2s.com
Wed Nov 21 12:28:39 GMT 2007
Hi All,
I need to close all open tickets for a range of 200 customer ID's I have.
I am trying to do this using generic agent but when I do this and input more
than one customer ID using commas it finds no tickets. It finds them if I put
them in one by one but it's a very long drawn out process doing it this way.
Is there a quicker way?
Thanks
Justin
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