[otrs] Close all Tickets from a list of Customer ID's

justinjohnson at f2s.com justinjohnson at f2s.com
Wed Nov 21 12:28:39 GMT 2007


Hi All,

I need to close all open tickets for a range of 200 customer ID's I have.

I am trying to do this using generic agent but when I do this and input more
than one customer ID using commas it finds no tickets. It finds them if I put
them in one by one but it's a very long drawn out process doing it this way.

Is there a quicker way?

Thanks

Justin



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