[otrs] Ticket zoom by ticket number

[Sándor Fehér]

Obee, Daniel írta:

Ahh, I though so it's easy :). Thanks again.

Sandor
> Just replace 'TicketID' with 'TicketNumber' and you'll be fine:
>
> http://192.168.1.10/otrs/index.pl?Action=AgentTicketZoom&TicketNumber=XXXXXXXXXXXXX 
>
> Greeetz,
> Daniel
>
>
> -----Original Message-----
> From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of Sándor Fehér
> Sent: Mittwoch, 21. November 2007 15:56
> To: otr >> "User questions and discussions about OTRS.org"
> Subject: [otrs] Ticket zoom by ticket number
>
> Hi,
>
> My question is that is it possible to zoom a ticket via it's ticket
> number ? As far as I saw just this format
> http://192.168.1.10/otrs/index.pl?Action=AgentTicketZoom&TicketID=413&ArticleID=1422
> I would like to get otrs to view the ticket history if i click at the
> link in svn commit log which contains the ticket number
> the issue belongs to. Thanks.
>
> Regards, Sandor
>
>
>
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