[otrs] FQDN

[Emily Flynn]

Thanks Nils,

That worked a treat!

Emily

-----Original Message-----
From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of Nils
Breunese (Lemonbit)
Sent: 02 October 2007 13:07
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] FQDN

Emily Flynn wrote:

> I'm having a problem changing the FQDN of our OTRS system.
>
>
>
> I had copied the mysql folder from the initial PC I set the system  
> up on, knowing that I could change the few settings for the new  
> PC.  In SysConfig>Framework>Core, the FQDN is set as  
> flynne.example.com with flynne being the old pc.
>
>
>
>  I'm trying to change it to horizon.ourdomain.com, but each time I  
> hit update, it reverts back to the previous FQDN.  Is there another  
> way I can change the FQDN by going into the mysql files?  I don't  
> know too much about sql but I'll give any suggestions a try.

In our setup the FQDN is set in ~otrs/Kernel/Config.pm. You could  
check there.

Nils Breunese.