[otrs] IE7 crashing

Mark Nernberg marknernberg at gmail.com
Thu Oct 4 09:59:33 GMT 2007


On 10/4/07, Emily Flynn <eflynn at alliedpensions.com> wrote:

> I've been using the OTRS GUI with Firefox, and I've checked that any pages
> where I've edited the html render OK in IE7.  I never actually used OTRS
> with IE7 though, and a colleague of mine who uses IE7 came across a problem
> this morning.
>
> When he goes to reply to a new ticket to say request received and to
> change the state, as soon as he hits submit, the internet explorer error
> 'page cannot be displayed' comes up, however the email does get sent to the
> person who created the ticket, and indeed, the state gets changed.  Hitting
> the back button will bring you back to where you were no problem.
>
> I don't understand what might be causing this problem as the page right
> after submitting the request received email is no different to the page
> viewed previous to the reply page.
>

Has anyone checked the webserver's error logs?
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.otrs.org/pipermail/otrs/attachments/20071004/62268e6c/attachment.html


More information about the otrs mailing list