[otrs] Ticket# in Subject

sharif islam sharif.islam at gmail.com
Fri Oct 5 11:53:40 GMT 2007


Hi,
I want to modify the subject line in the automated and follow up
responses. I know when I reply, I can manually change it. But I was
wondering if this can be changed system wide.

Re: [Ticket#2007100410000201] Computer is broken
to
Re: Computer is broken

--sharif


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