[otrs] SysConfig Admin section not actually changing anything

[Nils Breunese (Lemonbit)]

Marius Flage wrote:

> And another thing, every time I try to alter the Config.pm file I have
> to restart the web server, if I don't I get a pretty nasty error on  
> the
> web interface, no matter what I try to do. Why?

I guess you're using mod_perl? Mod_perl caches everything in memory.  
If you change a setting you need to restart the web server. That's  
just the way things work with mod_perl. If you're running OTRS as a  
CGI then you don't need to restart the web server as each page load  
will read in all the settings (yes, that's slow).

Nils Breunese.


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