[otrs] SysConfig Admin section not actually changing anything

[Marius Flage]

Nils Breunese (Lemonbit) wrote:

> I guess you're using mod_perl? Mod_perl caches everything in memory. If
> you change a setting you need to restart the web server. That's just the
> way things work with mod_perl. If you're running OTRS as a CGI then you
> don't need to restart the web server as each page load will read in all
> the settings (yes, that's slow).

Ok, cool. Nice to get sensible explanations to stuff. Speaking of which,
do you have any idea on my original question? Why changes set using
SysConfig in the admin-panel don't get committed to the system? Some of
the options gets committed, but far from all (and especially those
related to Ticket generation).

- Marius