[otrs] SysConfig Admin section not actually changing anything

[Nils Breunese (Lemonbit)]

Marius Flage wrote:

> Nils Breunese (Lemonbit) wrote:
>
>> I guess you're using mod_perl? Mod_perl caches everything in  
>> memory. If
>> you change a setting you need to restart the web server. That's  
>> just the
>> way things work with mod_perl. If you're running OTRS as a CGI  
>> then you
>> don't need to restart the web server as each page load will read  
>> in all
>> the settings (yes, that's slow).
>
> Ok, cool. Nice to get sensible explanations to stuff. Speaking of  
> which,
> do you have any idea on my original question? Why changes set using
> SysConfig in the admin-panel don't get committed to the system?  
> Some of
> the options gets committed, but far from all (and especially those
> related to Ticket generation).

Hm, maybe you have those settings set in ~otrs/Kernel/Config.pm? I  
believe if settings are set in ~otrs/Kernel/Config.pm then they  
override settings set through SysConfig.

Nils Breunese.
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