[otrs] Postmasterfilter failed => where is the mail?
Alexander Scholler
alexander.scholler at augsburg.de
Tue Oct 9 14:46:56 GMT 2007
Hi,
my PostmasterPOP3.pl claimed "Can't process mail, see log sub system!"
I looked up the logs and recognized that I wrote a wrong Postmaster filter:
it tried to set a priority which is not available.
OK, I corrected the mistake and now all works fine again.
But the question I want to ask here:
The mail which could not be imported to OTRS seems to be gone - no
longer available in any queue. Am I right? Then I worry about a not
proper working postmaster filter mechanismn which causes mail-loss until
the problem is recognized and corrected.
Bye, Alex
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