[otrs] how to access from another pc?
hamood Iqbal
hamuod at gmail.com
Wed Oct 10 12:07:30 GMT 2007
no the pc is on the local lan.
i think i remmber i need to change something in the http conf file of
apache.. for it to work .what it is i am not sure
On 10/10/07, Peter van Beugen <Peter at tda.nl> wrote:
>
> Do you have a firewall running on the OTRS machine?
>
> Did you allow port 80?
>
>
>
>
>
> *Van:* otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] *Namens *hamood
> Iqbal
> *Verzonden:* woensdag 10 oktober 2007 10:48
> *Aan:* User questions and discussions about OTRS.org
> *Onderwerp:* Re: [otrs] how to access from another pc?
>
>
>
>
> the apache service is running as it opening the otrs page on the local
> machine
>
> On 10/10/07, *Emily Flynn* < eflynn at alliedpensions.com> wrote:
>
>
>
> Have you checked Apache is running? It sometimes stops for me, so you
> might just check that in the services of the localhost?
> ------------------------------
>
> *From:* otrs-bounces at otrs.org [mailto: otrs-bounces at otrs.org] *On Behalf
> Of *hamood Iqbal
> *Sent:* 10 October 2007 09:32
> *To:* User questions and discussions about OTRS.org
> *Subject:* Re: [otrs] how to access from another pc?
>
>
>
> http://172.30.72.147/otrs/index.pl
>
> is the url on the machine i have installed otrs
>
> and from the current machine i want to access it
>
> it does not open any thing
>
> On 10/10/07, *Marius Flage* <marius at flage.org> wrote:
>
> hamood Iqbal skrev:
> > i am new to OTRS.
> >
> > please guide me how to access OTRS form another pc not from localhost.
>
> Just enter the ip address of the remote computer into your browser. E.g.
> if the machine running otrs is 192.168.1.45, enter that ip into your
> browser. Of course you also need to apply the path to the
> otrs-installation. Usually that's "otrs", so the full url will look
> something like this:
>
> http://192.168.1.45/otrs/
>
> But this really depends on your installation. Just compare the url
> entered with localhost and apply some logic.
>
> Good luck!
>
> - Marius
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