[otrs] Postmasterfilter failed => where is the mail?

[Sébastien Prud'homme]

Hi,

I dont' know the bahaviour in case of problem with PostmasterPOP3.pl
but on my configuration with fetchmail and an IMAP mail box, the mail
is not deleted on the IMAP server if the Postmaster.pl script fails.

Are you sure the mail has been deleted from your POP3 server?

2007/10/9, Alexander Scholler <alexander.scholler at augsburg.de>:
> Hi,
>
> my PostmasterPOP3.pl claimed "Can't process mail, see log sub system!"
> I looked up the logs and recognized that I wrote a wrong Postmaster filter:
> it tried to set a priority which is not available.
>
> OK, I corrected the mistake and now all works fine again.
>
> But the question I want to ask here:
> The mail which could not be imported to OTRS seems to be gone - no
> longer available in any queue. Am I right? Then I worry about a not
> proper working postmaster filter mechanismn which causes mail-loss until
> the problem is recognized and corrected.
>
> Bye, Alex
>
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