[otrs] Auto-generated config files

[Nils Breunese (Lemonbit)]

Jim Edlin wrote:

> Can anyone explain to me...
>
> 1)  what events or circumstances cause generation of configuration  
> files with names like "ZZZAuto.pm" in the /Kernel/Config directory?

Usage of the SysConfig section in OTRS.

> 2) why these files, when generated, overwrite settings I have made  
> in the Config.pm file (e.g. names of mail servers)?

I believe they don't override the settings in Config.pm. As someone  
pointed out recently first the defaults are set (Defaults.pm), then  
the settings from SysConfig are applied (the ZZZ-files) and then come  
the settings from Config.pm. So I believe the settings from Config.pm  
should override settings set through SysConfig.

Nils.
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