[otrs] Charsets

[Marius Flage]

Hehe, I generating quite some traffic on this list with all my 
questions. I should really have compiled a few of them into one email, 
but here goes.

I'm trying to do LDAP integration with AD, and it's so far working just 
fine, except for one thing: national characters. As far as I know AD 
outputs unicode, so I thought setting the default charset to utf-8 would 
interpret the strings correctly - I was mistaken. However, if I leave 
the charset at iso-8859-1 and then change the charset in Firefox 
manually, then voila, all names are displayed correctly.

How to fix?

Marius