[otrs] Upgrade OTRS v. 2.0.4 to v. 2.2.3

[Håvard Sørli]

Ivan De Masi wrote:
> we have a bit older installation of OTRS (v. 2.0.4 from the sources) and
> want to upgrade to v. 2.2.3.
> Can this be realized in one step or do I have to install some versions
> beetween (e.g. 2.1. an than 2.2. etc.)
> Has anyone expierence in such a major upgrade, especially with possible
> problems with the database (mysql) etc.

> I have found this post in this month with very helpful hints:
> http://lists.otrs.org/pipermail/otrs/2007-October/020536.html

> Is there somebody having also any other experience - any feedback is
> welcome!

No problems, at all. Backup, install, Run the db scripts, and you are up
an running.

--
hs