[otrs] [Fwd: automated response on 2.23]
dean at headnoodle.com
dean at headnoodle.com
Thu Oct 18 09:37:19 GMT 2007
Hi, I have a problem with automated responses.
If an email is sent into the system by an email address that has never
sent to the system, the auto response fails with
Can't send to: XXXX at XXX.com! Enable debug for more info!
if the user sends any other email to open a new ticket after the first one
everything works fine. I have tried to enable the debug in SMTP.pm and I
guess the debug is in the apache error.log but cannot find any debug
information popping up in the log in relation to SMTP.
Can anyone tell me A) where is the debug log stored, and B)if this problem
is a known one with a known fix.
Cheers,
Dean.
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