[otrs] Delay before sending e-mail

[Maurice James Ny]

Tyr to disable MX checking and see if that helps

 

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From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
Harry Cruz
Sent: Friday, October 19, 2007 10:33 AM
To: User questions and discussions about OTRS.org
Subject: [otrs] Delay before sending e-mail

 

Hello, Everyone!

I've installed OTRS on a Debian-based Linux Distro and, fortunately,
everythings goes okay (so far), except for a delay I get when performing an
operation which relies on e-mail sending functionality, like answering a
customer ticket. I run it on a MS Exchange Server, in an intranet. 

I think OTRS might be performing some kind of checking before actually
sending the mail. If that's the case, what would that be? Have you ever
experienced that?

Best regards,

Harry

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