[otrs] help with Fetch

[Steven Carr]

OTRS does not support this function, in order to achieve this (as has
been pointed out previously) you need to configure your MTA to route a
copy of the message to a second mailbox and use that mailbox as the
backup store.

Steve


Mujtaba Karim wrote:
> How do I keep a copy of email in my mail server and at the same time 
> make oTRS fetch email in its database
> 
>  
> 
> *Mujtaba Karim*
> 
> *Customer Support Manager*
> 
> *Pix**Sense Inc.*
> 
> 172/P 3rd Floor Block-2 PECHS Tariq Road Karachi 75400 Pakistan**
> 
> * C:* 92.300.821.8601* | **F:* 92.21.432.2721-4* | **E:**
> mkarim at pixsense.com <mailto:mkarim at pixsense.com>*
> www.pixsense.com <http://www.pixsense.com/>
> 
>  
> 
> 
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> 
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