[otrs] BUG: modules and themes not working
Miguel Angel Bayona Pérez
mabayona at optsistemas.com
Thu Sep 6 13:33:18 GMT 2007
Hi there,
after migrating to 2.2 and the creation of a new theme i´ve started to
receive strange or unrelated errors (some of them reported here by me).
At the beginning I thought it was due to inmaturity of ITSM modules.
After looking ate the code, it turns out that the problem is WITH ALL
MODULES and is due that during the module installation they ONLY update
the "Standard" theme (i.e. Kernel/Output/HTML/Standard/*). If you are
using only this theme, then it is not a problem. However, if you have
created your own theme, it is not updated and the new module features do
not work.
SOLUTION: modify the installation procedure of the modules to update ALL
the themes and not only the "Standard"
WORKAROUND: it yoy use your own theme, befor installing a new module,
change to "Standard", install the module and manually copy the new files
in "Kernel/Output/HTML/Standard" to your "Kernel/Output/HTML/<My_Theme>"
directory, and then, change again to your theme.
Regards,
Miguel Angel
--
---------------------------
Miguel Angel Bayona Pérez
OPT Sistemas
Avda. de los Prunos 11
28042 Madrid
T. +34 913 717 710
M. +34 639 197 571
mabayona at optsistemas.com
http://www.optsistemas.com
---------------------------
More information about the otrs
mailing list