[otrs] removing tickets from the database

[Richard Hinkamp - BeSite]

In admin with GenericAgent (http://doc.otrs.org/2.2/en/html/x1149.html)

Richard

pri pri wrote:
> hi
>  
> i am running OTRS on windows small business server 2003.
>  
> i would like to know how i can remove the closed tickets from the database.
>  
> thank you